Vault Agency

Privacy Policy

Privacy Information Notice pursuant to Article 13 of the UK GDPR and the Data Protection Act 2018

In compliance with the UK Data Protection Laws (UK GDPR and the Data Protection Act 2018), this Privacy Policy describes how personal data is collected and processed when users visit or interact with the VAULT Agency website and related online platforms (the “Website”).

This Privacy Policy applies solely to the VAULT Agency Website and does not apply to external websites or online services that may be accessed via links on the Website.

Data Controller

The Data Controller responsible for the processing of personal data is:

VAULT Agency

For any questions regarding this Privacy Policy or to exercise your data protection rights, please contact:

Email: info@vaulttheagency.com

Types of Data Processed and Purpose of Processing

Navigation Data

The IT systems and software used to operate this Website automatically collect certain personal data during normal use.

This may include:

  • IP addresses
  • Domain names of devices used to access the Website
  • Uniform Resource Identifiers (URI) of requested resources
  • Time of request
  • Method used to submit the request to the server
  • Size of the file returned
  • Status codes indicating success or error of the request
  • Information relating to the user's operating system and IT environment

These data are processed solely to allow the proper functioning of the Website and to ensure secure and efficient browsing.

Data Provided Voluntarily by Users

Users may voluntarily provide personal data when:

  • submitting a model application form
  • submitting a talent enquiry form
  • contacting VAULT Agency via email or contact forms
  • submitting profile updates or measurements
  • interacting with VAULT through online services

The personal data provided may include:

  • name
  • email address
  • phone number
  • measurements and physical attributes (for modelling applications)
  • images or portfolio materials
  • social media links
  • any information included in messages submitted by the user

These data are processed solely for the purpose of:

  • reviewing model applications
  • responding to enquiries
  • managing talent profiles
  • communicating with users regarding services offered by VAULT Agency.

Cookies and Tracking Technologies

The Website may use cookies or similar tracking technologies to enhance the browsing experience and analyse Website usage.

For more information on how cookies are used, please refer to the VAULT Agency Cookie Policy.

Legal Basis for Processing

Personal data is processed on the following legal bases:

Legitimate Interest

Navigation data is processed to allow the Website to function properly and to ensure network and information security.

User Requests

Data voluntarily submitted by users is processed in order to respond to enquiries, review applications, or provide requested services.

Consent

Where required by law, personal data may be processed based on the user's consent, for example for marketing communications or optional services. Consent may be withdrawn at any time.

Recipients of Personal Data

Personal data may be processed by authorised personnel within VAULT Agency who require access to the data in order to perform their duties.

Where necessary, personal data may also be shared with trusted third parties such as:

  • website hosting providers
  • IT service providers
  • software platforms used to manage applications or forms
  • professional advisors
  • public authorities where required by law

All third-party service providers are required to handle personal data in accordance with applicable data protection laws.

International Transfers of Personal Data

VAULT Agency does not intend to transfer personal data outside the United Kingdom or the European Economic Area unless appropriate safeguards are in place.

Where transfers are necessary, they will occur only where:

  • the receiving country has been recognised as providing an adequate level of protection, or
  • appropriate contractual safeguards are implemented in accordance with UK data protection law.

Further information about such safeguards may be requested by contacting VAULT Agency.

Data Retention

Personal data collected through the Website will be retained only for as long as necessary to fulfil the purposes for which it was collected.

This may include:

  • the time required to respond to enquiries
  • the time necessary to review applications
  • compliance with legal obligations
  • the establishment, exercise, or defence of legal claims

Data will be securely deleted or anonymised when it is no longer required.

Nature of Data Provision

Providing personal data through contact forms, applications, or other submissions is voluntary.

However, failure to provide required information may prevent VAULT Agency from responding to requests or processing applications.

Rights of Users

Under UK data protection law, users have the right to exercise the following rights regarding their personal data:

  • Right of access - obtain confirmation of whether personal data is being processed and request a copy of that data
  • Right to rectification - request correction of inaccurate or incomplete personal data
  • Right to erasure - request deletion of personal data where permitted by law
  • Right to restrict processing - request limitation of how personal data is processed
  • Right to data portability - request transfer of personal data to another data controller
  • Right to object - object to certain types of data processing

To exercise these rights, users may contact: info@vaulttheagency.com

Right to Lodge a Complaint

If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). Website: https://ico.org.uk

Updates to this Privacy Policy

VAULT Agency may update this Privacy Policy from time to time to reflect changes in legal requirements or operational practices.

Users are encouraged to review this page periodically for the latest version.